Troubleshooting

Self help best practices

How to clear my browser’s cache?

A. If you are having issues accessing the Tools or Tool is Logged out on your browser, you may need to clear your browser’s cache to refresh the Access. If you’re not sure on how to clear your browser’s cache, kindly check this link below for a more detailed instruction. Chrome Firefox Safari

How to create a new browser profile?

Creating different profiles lets you switch between your work account and your other accounts, such as personal or test accounts, without signing out each time. If you’re not sure on How to create a new browser profile, kindly check this link below for a more detailed instruction. Chrome Firefox